Terms and Conditions

1. TOUR CODE
Tour code must be quoted for rates to apply.

2. TOUR FARE INCLUDE
It does not include any airfares or airport tax.

3. BOOKING CONDITIONS
Minimum 5 working days prior to arrival. For booking received less than 5 working days prior to arrival, a surcharge will be charged for priority service. Bookings received less than 3 working days may not be accepted.

4. AMENDMENTS
*BEFORE Final documents issued – Maximum of 2 amendments per booking permitted. Any amendment thereafter will incur a charge per amendment.

5. CANCELLATIONS
Unless otherwise stated, once the booking is confirmed, an amount will be charged for any cancellation. 50% of the contract rate will be charged if the tour is canceled less than 7 days prior to arrival. If less than 3 days or in the event of no show, full contract rates will be charged. All other property specific policies are based on working days (Mon-Sat). During surcharge and event dates suppliers may impose different cancellation conditions, which will override the above conditions.

6. UNUSED SERVICES
No refund will be given for any unused services.

7. PAYMENT
* Payment can be either paid in cash or bank in or cheque must be paid in MYR
* All payment to be issued to “SKY HOME TRAVEL & TOURS SDN. BHD.
Bank: CIMB Bank Berhad
Account No.: 8005807602

8. VALIDITY
Rates are valid from 01 Aug 2020 till 31 Dec 2021 and subject to room availability.

9. LIABILITY
SKY HOME TRAVEL & TOURS SDN. BHD. only in the capacity as an agent for hotel, transportation companies, and all other suppliers engaged the operation of providing various services requested. It shall not be responsible for any loss, damage accident and changes in schedule arising from factors within or beyond our control.

10. TOUR & PRICES
Tours and prices are subject to changes without notice by day tour companies.
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